Improving Resumes and CVs (with and without using AI) - Ep 259

Data Privacy Day! Discussing Personal Privacy and Security - Ep 258

AI-Powered UX Research: Can Claude Replace Human CX/UX Professionals? (Jan 2025) - Ep 257

How and Why I Use Claude as My Main/Only LLM/AI - Ep 256

Ep 254: Who Will Be The Last Tech Worker With a Job (The Multicorn)? #Layoffs #JobMarket #career

Ep 253: "Life After Tech" Lightning Lesson - plus a live exercise! #LifeAfterTech

Ep 252: Life After Tech: What happened to jobs? What will we do next? BOOK LAUNCH! #LifeAfterTech

Ep 251: Shift From Cycles of Failure to Quality and Value #ProductManagement #ProductStrategy

Ep 250: Is UX “A Skill” or “A Skill With Activities”? #Agile #Scrum

Ep 249: Tech HR Buzzword: Belonging

Ep 245: Figma'ing (Plus a Lot More) in Axure #ProductDesign #UXDesign #Prototyping

Ep 247: CX Should Be a Large Org

Ep 248: Research Findings vs Insights vs Actionable Suggestions

Ep 244: Improve Conversion, Retention, and Satisfaction with Behavior Triggers

Ep 246: We Must Fight For QUALITY

Ep 243: Customizing Monday.com Boards for Research Work

Ep 242: A “Democratized” Job Is Easy For #AI To Take - #Layoffs #FutureOfWork

Ep 241: Diary Studies, special guest David Snodgrass #UXResearch

Ep 240: Better #Research Note-Taking with Kelene Lee #UXResearch

Ep 239: AI Users Are Neither AI Nor Users #AI #Research #ProductStrategy #CX

Ep 238: From Open Questions to Planning Research, part 2

Ep 237: Workshop: From Open Questions to Planning Research (part 1 of 2)

Ep 236: When Wouldn’t You Want a Fast MVP? #ProductStrategy #ProductManagement #Startups

Ep 235: The Continuous Discovery Habits of Inspired Lean Startups & Lean UX Sprints (Generic Book X)

Ep 234: Are CX/UX Researchers and Designers Delivering Value? #CX #UX #Research #Design

Ep 233: Discovering Product and Service Opportunities #ProductStrategy #Startups #Innovation

Ep 232: Shift from Product First to Product Last #ProductStrategy #ProductManagement

Ep 231: US Business Tax Law Change That Partially Caused #Layoffs (Section 174)

Ep 229: Unpaid and Unethical Job Interview Challenges (That Benefit Companies)

Ep 228: "UX Is A Bottleneck" Is A Self-Fulfilling Prophecy

Ep 227: Who Owns Research? #Research #UX #CX #Marketing #ProductManagement

Ep 230: Hypothesis-Based Approaches #HypothesisFirst #ProductFirst #ProductLed #ProductStrategy

Ep 225: Demographics Suck and Are From Some Other Era - #ProductStrategy #Marketing #Segmentation

Ep 226: Allocate UX Resources To Where They Are Appreciated #CX #UX #Leadership

Ep 223: My Job: Design & Strategy Leadership with Jeremy Miller and Michelle Pakron #Design #UX

Ep 222: My Job - Strategy of Healthcare UX - Commercialization of Healthcare panel

Ep 221: Research Value to the Business and Shareholders, special guest Larry Marine

Ep 220: My Job: Health and Behavior Change Work - UX Research

Ep 219: My Job: UX at Startups #UserExperience #Leadership #Startups

Ep 224: Immediate Value of #CX #UX #Research - #ProductStrategy

Ep 218: My Job: Service Design with Thomas Wilson #ServiceDesign #CustomerExperience #CX

Ep 217: Do We Want To Mitigate Risk But Not Seek Truth? #ProductManagement #Strategy #UXResearch

Ep 216: My Job: UX Researcher - - - Fall In Love With Research! What do UX Researchers Do?

Ep 215: Research Insights and Reports #UXResearch

Ep 214: Is It A Real Problem? with Tom Kerwin #problem #validation #ProductStrategy #Startups

Ep 213: High Product Failure Rates: Celebrate? Improve? #ProductManagement #ProductStrategy

Ep 212: My Job: Change Agent and Researcher with Rebecca Grier, PhD

Ep 211: Flawed Experiments And Experiment Cards

Ep 210: Finance and Accounting Tips for 1099'ed Contractors and Freelancers with Daniel Lavinder

Ep 209: Research Stories... and What Should Have Happened #Research #ProductResearch #MarketResearch

Ep 208: Research Without a Hypothesis, Idea, MVP, or Product #MVP #ProductStrategy #LeanStartup

Ep 207: ROI of UX with Cindy Brummer

Ep 206: AI and UX: Managing Expectations and Implications, guests from SEP.com #AI #ML

Ep 205: Tie Customer Needs to Business Impact, and Get More Project Buy-In #BusinessImpact

Ep 204: Continuous Discovery Research Process and Outcomes #ProductDiscovery #ProductStrategy

Ep 203: Webinar: Service Design's Economic and Business Impacts, with Ricardo Martins #ServiceDesign

Ep 202: Two Workshops: Futurespective and Risk Mitigation #risk #RiskManagement #CustomerCentricity

Ep 201: Improving Design Sprints and Their Outcomes #DesignSprint #ProductStrategy #Workshop

Ep 200: Disruptive Research: Replace Personas with User Knowledge Profiles, with Larry Marine

Ep 199: How Metrics Influence Product Strategy #Metrics #ProductStrategy

Ep 198: Evolution of Product Management: A Conversation w/ Steve Johnson #ProductManagement #Product

Ep 197: Make Better More Actionable Customer Journey Maps #CustomerJourney #CX #CustomerExperience

Ep 196: Workshop: Discovery Phase - Knowledge Quadrant #ProductStrategy #ProductDiscovery #CX

Ep 194: How Much Money Is Worth Losing a Customer? #CX #CLV #CustomerValue #Refunds #Loyalty

Ep 195: Data and Accountability with Oz du Soleil #Data @OzduSoleilDATA

Ep 193: 2023: Is #UX #Agile? Why Does UX Take So Long? Can We Skip UX? #CXCC

Ep 192: Mental Health + Layoffs, Economy, Job Frustration, guest psychologist Dr. Seth Finkle #CXCC

Ep 191: Company Values Should Guide Decisions, Products, and Services #CXCC