9:36
EP. 1 - SOCAP Spring Symposium Podcast Booth '23 | Cathy Guidi-Scherm of Campbell's
The Happy Customer Channel
0:43
Be a Curious Cat | Advice for Career Growth
0:56
Cathy Guidi-Scherm of Campbell's at SOCAP Spring Symposium '23
12:10
EP. 2 - SOCAP Spring Symposium Podcast Booth '23 | Nathan Bobay of Delta Faucet Company
0:58
How to Motivate Agents | Nathan Bobay of Delta Faucet
13:43
EP. 3 - SOCAP Spring Symposium Podcast Booth '23 | Rakeb Araya of General Mills
16:02
EP. 4 - SOCAP Spring Symposium Podcast Booth '23 | Lisa Oswald of Travelzoo
1:00
Setting Team Goals | Rakeb Araya of General Mills
0:53
Mentorship Fosters Growth | Rakeb Araya of General Mills
0:44
Building Trust with Customers | Lisa Oswald of Travelzoo
15:36
EP. 5 - SOCAP Spring Symposium Podcast Booth '23 | Lisa Diehl of Freshpet
What's Next for Delta Faucet Company? | Nathan Bobay
0:59
The Origin of Travelzoo's Name | Lisa Oswald of Travelzoo
Freshpet's AI Chatbot "Scout" | Lisa Diehl
8:58
EP. 6 - SOCAP Spring Symposium Podcast Booth '23 | Jill DeLong of The Hershey Company
Pets, People and Planet | Lisa Diehl of Freshpet
9:45
EP. 7 - SOCAP Spring Symposium Podcast Booth '23 | Joe Mazur of Michelin Tires
Connecting with Customers Through Memories & Stories | Hershey's
How Jill DeLong Started In Customer Service
The Michelin Man's Origin Story
5:39
EP. 8 - SOCAP Spring Symposium Podcast Booth '23 | John M. Calhoun of McKee Foods
Bridging the Consumer and Sales Gap
7:00
EP. 9 - SOCAP Spring Symposium Podcast Booth '23 | Chris Drury of Blount Fine Foods
5:48
EP. 10 - SOCAP Spring Symposium Podcast Booth '23 | Nicole Nutile of Wiley
0:37
Humanizing Customer Service
0:57
Absorbing the Business | Blount Fine Foods Customer Care Practices
18:32
EP. 11 - SOCAP Spring Symposium Podcast Booth '23 | Rob Seaver and Michele A. Shuster of PACE
Wiley’s Excellent Customer Service
Wiley "Unlocking Human Potential"
Auto Renewal Contracts & Subscriptions
Closing the Lead Generation Loophole
