33:01
๐๏ธ Podcast Episode 16: Mock Calls for Empathy Call Center Training
Call Center Academy
29:10
๐๏ธ๐ง Podcast 15 โWhat is Roleplaying?
25:01
๐๏ธ๐ง Podcast 14 โPart 2 โข Call Center Call Flow
23:36
๐๏ธ๐ง Podcast 14 โPart 1 โข Call Center Call Flow
9:02
๐๏ธ๐ง Podcast 13 โCall Center Mispronounced Words
8:01
๐๏ธ๐ง Podcast 12 โWhat is Call Center Verbiage?
7:57
๐๏ธ๐ง Podcast 11 โCustomer Data Entry โข Modal Verbs for Capturing Customer Information PART 3
8:50
๐๏ธ๐ง Podcast 10 โCustomer Data Entry โข Useful Expressions PART 2
8:57
๐๏ธ๐ง Podcast 9 โCustomer Data Entry โข Phonetic Alphabet PART 1
9:47
๐๏ธ๐ง๐ฃ๐ผ๐ฑ๐ฐ๐ฎ๐๐ 8โHow to Acknowledge Customers
5:56
๐๏ธ๐ง๐ฃ๐ผ๐ฑ๐ฐ๐ฎ๐๐ 7โGetting Hired for a Call Center and Transitions Words
6:27
๐๏ธ๐ง๐ฃ๐ผ๐ฑ๐ฐ๐ฎ๐๐ ๐ฒ โ๐ฅ๐ข๐๐ ๐ฃ๐๐๐ฌ ๐ณ๐ผ๐ฟ ๐ฃ๐ฟ๐ฒ-๐ง๐ฟ๐ผ๐๐ฏ๐น๐ฒ๐๐ต๐ผ๐ผ๐๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐ถ๐ป๐๐ฒ๐ฟ๐ป๐ฒ๐ ๐ถ๐๐๐๐ฒ๐
9:54
๐๏ธ๐ง๐ฃ๐ผ๐ฑ๐ฐ๐ฎ๐๐ 5โ๐ญ๐ฌ๐ฌ ๐๐ ๐ฃ๐๐ง๐๐ฌ ๐ฆ๐ง๐๐ง๐๐ ๐๐ก๐ง๐ฆ ๐๐ข๐ฅ ๐๐จ๐ฆ๐ง๐ข๐ ๐๐ฅ ๐ฆ๐๐ฅ๐ฉ๐๐๐
๐๏ธ๐ง๐ฃ๐ผ๐ฑ๐ฐ๐ฎ๐๐ ๐ฐโ๐ญ๐ฌ๐ฌ ๐๐บ๐ฝ๐ฎ๐๐ต๐ ๐ฆ๐๐ฎ๐๐ฒ๐บ๐ฒ๐ป๐๐ ๐ณ๐ผ๐ฟ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ โข ๐ฃ๐๐ฅ๐ง ๐ญ
9:52
๐๏ธ๐งPodcast 3 โWireless Carrier Vocabulary โข Learn English for Customer Service
3:25
๐๏ธ๐งPodcast 2 โTroubleshooting Probing Questions โข English for Customer Service Podcast
9:05
๐๏ธ๐งPodcast 1 โWhat is Troubleshooting? โข Episode 1 โข English for Customer Service Podcast
