Free Work #BadJobInterviews #LifeAfterTech #Career #Careers #JobInterview #Unpaid #TechCareer

We Regret To Inform You #BadJobInterviews #LifeAfterTech #career #layoffs #JobInterview

Ep 254: Who Will Be The Last Tech Worker With a Job (The Multicorn)? #Layoffs #JobMarket #career

Good Pay, Bad Pay, and Ugly Pay #BadJobInterviews #LifeAfterTech #Career #Salary #Negotiation #Wages

Ep 010: Ricardo Brito - From Service Design to In Service to Others #Coaching #LifeAfterTech #Coach

Ep 253: "Life After Tech" Lightning Lesson - plus a live exercise! #LifeAfterTech

Ep 252: Life After Tech: What happened to jobs? What will we do next? BOOK LAUNCH! #LifeAfterTech

The Cult of Community & Belonging #BadJobInterviews #LifeAfterTech #Career #RemoteWork #WorkFromHome

Ep 007: Faith Lane - Empathy in Every Career Path #LifeAfterTech #Career #Careers #CareerAdvice

Ep 008: Jeff Kim - A Lifetime in Various Types of Design #LifeAfterTech #Career #Careers

Ep 009: Tonia Bartz - From UX Research to Holistic Wellness #LifeAfterTech #Career #Careers

Ep 006: Simone Robutti - Choosing Ethical and Values-Based Work #LifeAfterTech #Career #Ethics

Ep 005: Jenny Shirey - From Research to Red Wines #LifeAfterTech #Career #wine #UXResearch

Ep 004: John Braine - Staying in Tech, Building Up #Art and #Music #LifeAfterTech #Career #Careers

Ep 003: Heidi Araya - From Agile Coach to #AI Coach #LifeAfterTech #Career #Careers #SmallBusiness

Ep 002: Danielle Malik - From Silicon Valley to Social Impact #LifeAfterTech #Careers #Layoffs

Ep 001: Travis Ross - From Photoshop to Power Drills #LifeAfterTech #Career #Careers #Layoffs

Celebrating 29 yrs in biz, 40k LinkedIn subs, & asking you to join me where there are no algorithms.

Ep 223: My Job: Design & Strategy Leadership with Jeremy Miller and Michelle Pakron #Design #UX

Ep 222: My Job - Strategy of Healthcare UX - Commercialization of Healthcare panel

Ep 221: Research Value to the Business and Shareholders, special guest Larry Marine

Ep 220: My Job: Health and Behavior Change Work - UX Research

Ep 219: My Job: UX at Startups #UserExperience #Leadership #Startups

Ep 218: My Job: Service Design with Thomas Wilson #ServiceDesign #CustomerExperience #CX

Ep 217: Do We Want To Mitigate Risk But Not Seek Truth? #ProductManagement #Strategy #UXResearch

Ep 216: My Job: UX Researcher - - - Fall In Love With Research! What do UX Researchers Do?

Ep 214: Is It A Real Problem? with Tom Kerwin #problem #validation #ProductStrategy #Startups

Ep 212: My Job: Change Agent and Researcher with Rebecca Grier, PhD

Ep 211: Flawed Experiments And Experiment Cards

Ep 210: Finance and Accounting Tips for 1099'ed Contractors and Freelancers with Daniel Lavinder

28 Nov 2023: Q&A / AMA recording (live stream was messy)

Ep 209: Research Stories... and What Should Have Happened #Research #ProductResearch #MarketResearch

Ep 208: Research Without a Hypothesis, Idea, MVP, or Product #MVP #ProductStrategy #LeanStartup

Ep 207: ROI of UX with Cindy Brummer

Ep 206: AI and UX: Managing Expectations and Implications, guests from SEP.com #AI #ML

Ep 205: Tie Customer Needs to Business Impact, and Get More Project Buy-In #BusinessImpact

Ep 204: Continuous Discovery Research Process and Outcomes #ProductDiscovery #ProductStrategy

Ep 203: Webinar: Service Design's Economic and Business Impacts, with Ricardo Martins #ServiceDesign

Ep 202: Two Workshops: Futurespective and Risk Mitigation #risk #RiskManagement #CustomerCentricity

21 Sep 2023: Patron-Only Q&A / AMA (Mid-Level and higher tiers)

Ep 201: Improving Design Sprints and Their Outcomes #DesignSprint #ProductStrategy #Workshop

Ep 200: Disruptive Research: Replace Personas with User Knowledge Profiles, with Larry Marine

Ep 199: How Metrics Influence Product Strategy #Metrics #ProductStrategy

31 Aug 2023: Q&A / AMA for Mid-Level and higher Patreon members

Ep 198: Evolution of Product Management: A Conversation w/ Steve Johnson #ProductManagement #Product

Ep 197: Make Better More Actionable Customer Journey Maps #CustomerJourney #CX #CustomerExperience

Stop Evangelizing UX - And What To Do Instead #ConferenceSpeaker #UX

Ep 196: Workshop: Discovery Phase - Knowledge Quadrant #ProductStrategy #ProductDiscovery #CX

Ep 194: How Much Money Is Worth Losing a Customer? #CX #CLV #CustomerValue #Refunds #Loyalty

Join the community focused on Customer Experiences and Customer-Centricity

Ch 3: Interview: Ethical Design - "Customers Know You Suck" audiobook

Ch 25: Resources - "Customers Know You Suck" audiobook

Ch 2: Terms and Models - "Customers Know You Suck" audiobook

Opening Credits - Customers Know You Suck audiobook

Ch 24: You're in the Experience Business - "Customers Know You Suck" audiobook

Ch 5: Interview: Purposeful Experimentation - "Customers Know You Suck" audiobook

Ch 7: Interview: Service Design - "Customers Know You Suck" audiobook

Ch 8: Measuring Customer-Centricity - "Customers Know You Suck" audiobook

Ch 12, part 2: Common Research Mistakes - "Customers Know You Suck" audiobook

Ch 10: Interview: Customer Support and Call Centers - "Customers Know You Suck" audiobook