CongruentX
9 out of 10 companies believe Customer Experience must be their main differentiation.
Companies turn to CRM technology to drive that.
YET OVER 50% OF THE TIME – COMPANIES ARE NOT SATISFIED with their CRM Adoption
While consulting firms talk to clients about digital transformation - consulting as an industry - has not changed in 20 years.
Traditional consultants start from scratch, focus on scope projects, hours and change orders.
The facts state that its simply not consistently working
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What the Top Private Equity Portfolio Companies are Doing with CRM and AI to Accelerate Revenue Grow
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