Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions.

With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 1.5 billion feedbacks to date.

Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time:

Get loads of feedback with our Smileys.

Learn what works and what doesn’t with HappyOrNot Analytics.

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