Jay Baer - Invidious

Jay Baer

Jay Baer is a customer experience, marketing, and business growth author, researcher, and advisor.

A 7th-generation entrepreneur, Jay has written 7 best-selling business books, and created 6 multi-million
dollar companies.

He has consulted for more than 700 brands, including Nike, Oracle, IBM, and the United Nations.

An inductee into the professional speakers hall of fame, Jay was voted this year as the world's #1 global guru for marketing, and #2 global guru for customer experience.

And in his spare time, he is the second most-popular tequila influencer and educator on the planet.

His official website is JayBaer.com

View channel on YouTube

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3:56

Jay Baer 2025 Hall of Fame Keynote Speaker Customer Experience Marketing Business Growth

Jay Baer

Shared 1 month ago

100 views

2:16

Mastering Communication: Why Speed of Response Trumps Speed of Resolution

Jay Baer

Shared 4 months ago

172 views

1:51

Why Rushing Reduces Trust: Lessons from Fast Tattoo Artists!

Jay Baer

Shared 4 months ago

55 views

2:01

The 'Right Now': Mastering the Perfect Timing for Customer Interactions

Jay Baer

Shared 4 months ago

40 views

2:44

From Taxi Chaos to Uber Precision: The Importance of Overcommunication in Today's World

Jay Baer

Shared 4 months ago

389 views

3:44

How Personal Touches Make Glenn Gorab the Top Oral Surgeon in the Tri-State Area

Jay Baer

Shared 4 months ago

45 views

1:37

Generational Patience: Why Delays Can Destroy Your Destiny

Jay Baer

Shared 4 months ago

30 views

2:41

Why Empathy is the Ultimate Competitive Advantage: Lessons from Chewy.com

Jay Baer

Shared 4 months ago

70 views

1:41

Hilarious Insights on Cheesecake Factory: The Menu You Can't Get Through!

Jay Baer

Shared 4 months ago

371 views

0:50

Why Responsiveness Matters: The Tale of Amanda Stuck in an Amtrak Elevator

Jay Baer

Shared 4 months ago

30 views

31:57

Episode 12: MBA to Tequila Guru: How Tequila Encyclopedia Began

Jay Baer

Shared 4 months ago

69 views

32:45

Episode 11: How this Cocktail Creator Turned a Passion Into a Thriving Online Business

Jay Baer

Shared 5 months ago

31 views

21:50

Episode 10: Coffee Roaster by Day, Spirit Guide by Night

Jay Baer

Shared 5 months ago

42 views

32:32

Episode 9: Sommivivant's Journey From Theater to Wine

Jay Baer

Shared 6 months ago

27 views

1:28

Program Overview: Embrace Complaints & Boost Your Business

Jay Baer

Shared 6 months ago

48 views

1:52

Program Overview: Ignite a Word of Mouth Wave

Jay Baer

Shared 6 months ago

41 views

1:45

Program Overview: Time is Money: How to Exceed Customers' Need for Speed

Jay Baer

Shared 6 months ago

31 views

1:44

Program Overview: Quick Clear Kind: the 3 Unbreakable Laws of Customer Loyalty

Jay Baer

Shared 6 months ago

51 views

30:29

Episode 8: How Tequila Matchmaker Changed the Tequila World

Jay Baer

Shared 6 months ago

120 views

33:01

Episode 7: Engineer by Day, Spirit Guide by Night with Chris Chapanar

Jay Baer

Shared 6 months ago

49 views

34:15

Episode 6: Wine Content From a Certified Pro

Jay Baer

Shared 7 months ago

38 views

30:06

Episode 5: How a Sales Manager Became a Whiskey Influencer with Ryan Mills

Jay Baer

Shared 7 months ago

43 views

33:59

Episode 4: Why the Internet Loves Johnny Drinks with John and John

Jay Baer

Shared 7 months ago

48 views

29:01

Episode 3: Becoming an "Accidental Influencer" with Doug Price

Jay Baer

Shared 7 months ago

51 views

31:27

Episode 2: From Sketch Comedy to Seltzpert with Loryn Powell

Jay Baer

Shared 7 months ago

136 views

32:02

Episode 1: Tequila Passion Turned Into Entrepreneurial Success with Rob Gerard

Jay Baer

Shared 7 months ago

83 views

0:58

How Double Communication Improved Customer Satisfaction: A Case Study with Square Cow Moovers

Jay Baer

Shared 7 months ago

80 views

0:57

Understanding the Expectation Equation: How Customer Experiences are Truly Defined

Jay Baer

Shared 7 months ago

44 views

1:00

Customer Service Myths: Why Silence Doesn't Mean Satisfaction

Jay Baer

Shared 7 months ago

58 views

1:19

Why Being Too Fast Can Hurt Your Business: A Lesson from Chicken Enchiladas

Jay Baer

Shared 7 months ago

55 views

1:28

Maximize Your Time: Why Every Minute Counts in Today's World

Jay Baer

Shared 7 months ago

57 views

1:30

Mastering Client Interactions: The Goldilocks Zone of Responsiveness

Jay Baer

Shared 7 months ago

46 views

1:22

How Closing the Uncertainty Gap Boosts Customer Confidence and Loyalty

Jay Baer

Shared 7 months ago

34 views

1:30

How Delta Airlines Created an Unforgettable Customer Experience: A Personal Story

Jay Baer

Shared 7 months ago

583 views

48:36

The Time to Win - How to Satisfy Your Customers' Need for Speed - Full Length Virtual Event

Jay Baer

Shared 2 years ago

1.7K views

1:57

The Time to Win - Keynote Speech Description

Jay Baer

Shared 2 years ago

754 views

3:32

4 Reasons Piwik PRO is a solid Google Analytics Alternative

Jay Baer

Shared 2 years ago

906 views

5:20

Are You Giving Customers Info in the Wrong Sequence?

Jay Baer

Shared 3 years ago

839 views

3:23

How to Truly Meet Your Customers' Needs

Jay Baer

Shared 3 years ago

854 views

3:18

The 2 Words You Never Say to a Customer

Jay Baer

Shared 3 years ago

887 views

23:25

How is Tequila Made? Jay Baer tells you.

Jay Baer

Shared 3 years ago

943 views

2:20

How to Ask Customers for Feedback (without annoying them)

Jay Baer

Shared 3 years ago

12K views

3:38

Why I Hate the Telephone, and You Probably Do Too

Jay Baer

Shared 3 years ago

388 views

22:20

The Easiest Way to Make Your Website Accessible to All With accessiBe

Jay Baer

Shared 4 years ago

747 views

46:03

Coveted Customer Experience: 3 Things Your Customers Truly Care About - Full Length Virtual Event

Jay Baer

Shared 4 years ago

1.1K views

38:50

Youtility: Why Smart Marketing is About Help not Hype - Full Length Virtual Event

Jay Baer

Shared 4 years ago

1.6K views

4:10

Virtual Keynote Speaker and Emcee Jay Baer

Jay Baer

Shared 4 years ago

1.9K views

38:57

6 Steps to Rewire Customer Loyalty and Boost Your Business

Jay Baer

Shared 4 years ago

784 views

3:15

Jay Baer Virtual Event Consulting

Jay Baer

Shared 4 years ago

317 views

9:00

The Purdue and Don'ts for Engaging Higher Ed Students

Jay Baer

Shared 4 years ago

492 views

9:13

Why a Serial Entrepreneur Mindset is Key to Social Success

Jay Baer

Shared 4 years ago

325 views

8:10

What You Must Adjust in Your Social Media in These Crazy Times

Jay Baer

Shared 4 years ago

246 views

8:46

What Works Now in Social Media Ads According to Big Data

Jay Baer

Shared 4 years ago

353 views

1:00:27

The 8 Questions You Must Answer to Produce a Successful Virtual Event

Jay Baer

Shared 4 years ago

253 views

9:38

How Johnsonville Makes the Social Media Sausage

Jay Baer

Shared 4 years ago

167 views

0:44

The 8 Questions You Must Answer to Produce a Successful Virtual Event

Jay Baer

Shared 4 years ago

197 views

6:52

How to Optimize Impact of Social Media Visuals

Jay Baer

Shared 4 years ago

188 views

10:53

2020 YouTube Success Formula is Different Than You Think

Jay Baer

Shared 4 years ago

216 views

1:23:32

11 Things You Must Adjust in Your Social Media During These Crazy Days

Jay Baer

Shared 4 years ago

246 views

12:52

How to Shift Crisis Communications in the Middle of a Crisis

Jay Baer

Shared 4 years ago

95 views