Call Center Academy - Invidious

Call Center Academy

Do you want to be fluent in English and learn English for Customer Service?

This is the best channel to get started with Intermediate English for Customer Service for learners of English as a Second Language or if you want to learn Call Center Soft Skills.

-Learn Customer Service skills: Empathy, Troubleshooting, Soft Skills, Call de-escalation and others.
-Practice your active listening -Call Center Role Plays -Empathy Scripts -Sales Role Plays -Grammar, Vocabulary and more!

If you are starting work in a call center and you are learning English, this is the best Podcast to acquire Customer Service vocabulary to Empathize and Acknowledge customers.

Mission Statement
At our academy, we are committed to transforming lives through the acquisition of linguistic skills, particularly the English language, grounded in the principles of the God of the Bible. Our mission is to equip individuals world-wide with the skills needed to thrive and make a positive impact in their communities.

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32:16

B2 English Call Center Training Empathy Scripts for Call Centers with Pronunciation & Explanation

Call Center Academy

Shared 19 hours ago

196 views

31:25

B2 English Call Center Training • Introduction to Empathy

Call Center Academy

Shared 2 days ago

621 views

29:26

B2 English Call Center Academy • How to Treat Customers for a Call Center

Call Center Academy

Shared 3 weeks ago

1.1K views

31:40

C1 English Grammar for Call Centers • Advanced Aspects of the Present Tenses

Call Center Academy

Shared 1 month ago

1K views

27:15

B2 Accent Training The Schwar /ɝ/ /əɾ/ PART 2 and Christmas Message

Call Center Academy

Shared 1 month ago

438 views

29:29

B2 Accent Training The Schwar /ɝ/ /əɾ/ PART 1 and Christmas Message

Call Center Academy

Shared 1 month ago

828 views

29:14

B2 English Call Center Academy Grammar • Ought To Modal Verb Lesson

Call Center Academy

Shared 1 month ago

799 views

32:21

B2 English 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐜𝐚𝐝𝐞𝐦𝐲 𝐑𝐨𝐥𝐞𝐩𝐥𝐚𝐲 𝐆𝐮𝐢𝐝𝐞📙 • 𝐒𝐭𝐞𝐩-𝐛𝐲-𝐒𝐭𝐞𝐩 𝐆𝐮𝐢𝐝𝐞 🎧 𝐟𝐨𝐫 𝐂𝐚𝐥𝐥📲 𝐂𝐞𝐧𝐭𝐞𝐫 𝐁𝐞𝐠𝐢𝐧𝐧𝐞𝐫𝐬

Call Center Academy

Shared 1 month ago

951 views

37:05

𝐁𝟐 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐜𝐚𝐝𝐞𝐦𝐲 💪 𝐓𝐨𝐭𝐚𝐥 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐒𝐞𝐬𝐬𝐢𝐨𝐧 💪 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠, 𝐆𝐫𝐚𝐦𝐦𝐚𝐫 𝐚𝐧𝐝 𝐒𝐤𝐢𝐥𝐥𝐬

Call Center Academy

Shared 1 month ago

755 views

1:03:19

🔎 𝐒𝐞𝐚𝐫𝐜𝐡𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐜𝐚𝐥𝐥 𝐜𝐞𝐧𝐭𝐞𝐫 𝐣𝐨𝐛? 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐜𝐚𝐝𝐞𝐦𝐲 • 𝐄𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐀𝐛𝐨𝐮𝐭 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐉𝐨𝐛 𝐀𝐝𝐬

Call Center Academy

Shared 1 month ago

669 views

38:05

𝐀𝟐 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐜𝐚𝐝𝐞𝐦𝐲 • 𝐖𝐡𝐚𝐭 𝐢𝐬 𝐚 𝐜𝐚𝐥𝐥 𝐜𝐞𝐧𝐭𝐞𝐫? (𝐄𝐱𝐩𝐥𝐚𝐢𝐧𝐞𝐝 𝐢𝐧 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐚𝐧𝐝 𝐒𝐩𝐚𝐧𝐢𝐬𝐡)

Call Center Academy

Shared 1 month ago

641 views

17:28

𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐂𝐚𝐥𝐥 𝐅𝐥𝐨𝐰 𝐆𝐮𝐢𝐝𝐞 𝐏𝐀𝐑𝐓 2 ✌ • 𝐒𝐭𝐞𝐩 𝐛𝐲 𝐒𝐭𝐞𝐩 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐟𝐨𝐫 𝐁𝐚𝐬𝐢𝐜 𝐈𝐧𝐭𝐞𝐫𝐧𝐞𝐭 𝐓𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠

Call Center Academy

Shared 1 month ago

459 views

31:57

𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐂𝐚𝐥𝐥 𝐅𝐥𝐨𝐰 𝐆𝐮𝐢𝐝𝐞 𝐏𝐀𝐑𝐓 𝟏 ☝ • 𝐒𝐭𝐞𝐩 𝐛𝐲 𝐒𝐭𝐞𝐩 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐟𝐨𝐫 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫𝐬 𝐁𝐞𝐠𝐢𝐧𝐧𝐞𝐫𝐬

Call Center Academy

Shared 1 month ago

992 views

35:07

🟠 𝐁𝟐 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐂𝐚𝐫 𝐑𝐞𝐧𝐭𝐚𝐥 𝐄𝐦𝐩𝐚𝐭𝐡𝐲 𝐒𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐃𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 • 𝐏𝐀𝐑𝐓 𝟐

Call Center Academy

Shared 1 month ago

462 views

36:51

🎧 C1 English Listening Practice for Call Centers • Insurance Claims PART 2 🩺💬

Call Center Academy

Shared 1 month ago

1K views

32:29

B2 English Call Center Vocabulary and Credit Card Payment Roleplay

Call Center Academy

Shared 1 month ago

2K views

32:52

B2 English for Call Center • Pronunciation International Phonetic Alphabet /ə/ /ər/ /ɝ/

Call Center Academy

Shared 2 months ago

1K views

36:41

B2 English for Call Center • The Greatest Customer Service Lesson • Vocabulary for Customer Service

Call Center Academy

Shared 2 months ago

1.4K views

35:39

📢 B1 English Pronunciation Coach for Call Centers /TH/ Sound /θ/ /ð/ (explicación en español)

Call Center Academy

Shared 2 months ago

581 views

35:13

🎯 B2 English • Transmitting Confidence to Customers with Assurance of Help• Call Center Training

Call Center Academy

Shared 2 months ago

819 views

28:40

🎧 B1 English Listening for Call Center Beginners and Call Flow • Explicación en Español 💬

Call Center Academy

Shared 2 months ago

2.3K views

37:17

B2 English Make Vs. Do Verbs used for Call Center Vocabulary

Call Center Academy

Shared 2 months ago

675 views

38:26

B2+ English Grammar for Call Centers • Irregular Verbs

Call Center Academy

Shared 2 months ago

1.6K views

26:17

A2 English Vocabulary for Call Centers (Explicación en Español)

Call Center Academy

Shared 2 months ago

1K views

36:24

B2+ English Listening Practice for Call Centers • Listening to Natural Customer Service Conversation

Call Center Academy

Shared 2 months ago

2.2K views

34:48

B2 English • Call Center Grammar - Present and Past Passive Tenses

Call Center Academy

Shared 2 months ago

1K views

12:34

B1 English Devotional • Jesus Gives You Confidence to Speak English

Call Center Academy

Shared 3 months ago

880 views

34:07

🎧 B2 English Listening Practice for Call Centers • Insurance Claims 🩺💬

Call Center Academy

Shared 3 months ago

13K views

35:22

C1 English • How to Contrast Your Ideas Sophisticatedly

Call Center Academy

Shared 3 months ago

1.7K views

32:53

B2 English • Call Center Training • Passive Voice and Vocabulary

Call Center Academy

Shared 4 months ago

2.2K views

32:51

B1 English Call Center Training • Vocabulary Lesson

Call Center Academy

Shared 4 months ago

1.5K views

1:01

🔴Do you need to improve your call center listening? #callcentertraining #listening

Call Center Academy

Shared 4 months ago

257 views

31:34

B2 English • Active Listening • Difficult Customer with Service Activation Issue

Call Center Academy

Shared 4 months ago

5.3K views

33:29

B2 English Grammar for Call Centers • Present Perfect YES/NO Questions

Call Center Academy

Shared 4 months ago

988 views

33:00

B2 English Grammar for Call Centers • Present Perfect Time Expressions

Call Center Academy

Shared 4 months ago

1.6K views

22:11

B2 English Call Center Training • Communicating Proactive Steps to Customers

Call Center Academy

Shared 4 months ago

3.8K views

11:45

📖 A2 English Learn with Bible Stories • The Ten Commandments • Exodus Chapter 20

Call Center Academy

Shared 5 months ago

725 views

24:29

Call Center Roleplay Practice Real-Time Coaching and Skill Evolution 🎧📞

Call Center Academy

Shared 5 months ago

2.1K views

28:16

🎧 B2 English Listening Practice for Call Centers • Car Rental Issues 🚗💬

Call Center Academy

Shared 5 months ago

11K views

28:24

B2 English Grammar for Call Centers • Present Perfect Practice 2

Call Center Academy

Shared 5 months ago

723 views

28:48

B2 English Grammar for Call Centers • Present Perfect Practice 1

Call Center Academy

Shared 5 months ago

1K views

14:38

🎭 Roleplaying Empathy in Call Center with Difficult Scenarios 🎭

Call Center Academy

Shared 5 months ago

1.2K views

16:38

B2 English Call Center Training • Assurance of Help Take Control Part 2

Call Center Academy

Shared 6 months ago

1.4K views

22:56

B2 English Call Center Training • Assurance of Help for Transmitting Confidence to Customers Part 1

Call Center Academy

Shared 6 months ago

1.5K views

10:05

A2 English Learn with Bible Stories • Ecclesiastes 3:1 "There's a right time for everything."

Call Center Academy

Shared 6 months ago

236 views

23:33

B2 English Call Center Roleplay Scenarios Practice

Call Center Academy

Shared 6 months ago

1.6K views

17:42

B2 English Call Center Training • Empathy Formula PART 3

Call Center Academy

Shared 6 months ago

752 views

21:35

B2 English Call Center Training • Empathy Formula Lesson 2

Call Center Academy

Shared 6 months ago

810 views

29:58

A2 English Easy and Slow Customer Service Vocabulary Lesson

Call Center Academy

Shared 6 months ago

1.3K views

23:22

B2 English Call Center Training • Empathy Formula PART 1

Call Center Academy

Shared 6 months ago

1.8K views

23:40

A2 English Learn with Bible Stories • Genesis 1:1-8 • The First Two Days of Creation

Call Center Academy

Shared 6 months ago

356 views

10:06

B2 English Fluency: Using Speech Liaisons with ED Endings for Faster English

Call Center Academy

Shared 6 months ago

635 views

23:56

B2 English Call Center Car Rental Vocabulary and Empathy • PART 1

Call Center Academy

Shared 6 months ago

1.1K views

33:34

B1 English Pronunciation • The Schwa Vowel ə • USA States, Streets and Cities

Call Center Academy

Shared 6 months ago

634 views

35:40

B2 English Listening for Call Center Training • Delivery Issues PART 2

Call Center Academy

Shared 6 months ago

2.3K views

31:44

B2 English Listening for Call Center Training • Delivery Issues PART 1

Call Center Academy

Shared 6 months ago

2.2K views

33:01

🎙️ Podcast Episode 16: Mock Calls for Empathy Call Center Training

Call Center Academy

Shared 6 months ago

15K views

37:54

Call Center Training for B2 English • Elevate Your Knowledge with Reading

Call Center Academy

Shared 6 months ago

952 views

44:09

The Remarkable Rise of Esther: From Ordinary Girl to Persian Queen | Full Bible Reading (KJV)

Call Center Academy

Shared 6 months ago

187 views

31:34

🎧📞Call Center Training: Active Listening for B2 English Students

Call Center Academy

Shared 7 months ago

850 views