📅 Planning Ahead with Laura Nelson 📅 As October kicks off, Laura Nelson shares her top tips for sta

Minute to Win It- A Game Show About Marketing & Customer Service

Dental practices, are you struggling to find good talent?

What additional type of team training would be beneficial for you in your dental practice?

The difference between Leadership & Middle Management in a Dental Practice.

The Dear Laura Show-Episode 15-New Patient Information & Laura's "Shake the Flake" Insight

Education is Key! How We Keep Patients Smiling (and Coming Back)

People, Processes & Tools Episode 2

Colleen Social Tip

🎙️ Episode 1: Mastering the New Patient Experience - First Impressions Matter! 🎙️

🦷 Title: Making Time for Training & Innovation in Your Dental Office | Front Office Rocks

Patient's Don't Buy Dental Procedures

Dear Laura Show - Ep 14 - Breaking down a patient account | Morning schedule review

Your Patients Don't Know If You Are A Good Dentist Or Not

Boosting Dental Office Profits: Unveiling the Secrets of Revenue Cycle Management

Unlock the potential of your dental office

Dear Laura Show - Ep 10 - Handling gossip in the office | Second opinions and shoppers

Dear Laura Show - Ep 13 - Last minute hygiene cancellations | Insurance-focused patient

Avoid outstanding insurance claims | Morning Huddle | Dental emergencies - Dear Laura Show - Ep 12

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 2

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 4

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 3

How to handle cancellations | Asking the patient to pay - Episode 11

How to handle cancellations | Asking the patient to pay - Episode 11 - Clip 1

Dear Laura Show - Ep 10 - H2 - Handling gossip in the office | Second opinions and shoppers

Dear Laura Show - Ep 10 - H3 - Handling gossip in the office | Second opinions and shoppers

Dear Laura Show - Ep 10 - H1 - Handling gossip in the office | Second opinions and shoppers

Dear Laura Show - Ep 10 - H4 - Handling gossip in the office | Second opinions and shoppers

Dear Laura Show - Ep 9 - H2 - Patient's treatment plan | Narratives and additional information

Dear Laura Show - Ep 9 - H1 - Patient's treatment plan | Narratives and additional information

Dear Laura Show - Ep 9 - H4 - Patient's treatment plan | Narratives and additional information

Episode 9 Dear Laura Front Office Rocks No Intro Outro

Dear Laura Show - Ep 9 - H3 - Patient's treatment plan | Narratives and additional information

Morning Huddle Motivators | Silly Jokes to Make You Smile and Boost Team Spirit and Patient Mood

Morning Huddle Motivators | How a Positive Mindset Can Transform Your Dental Practice

Dear Laura Show - Ep 8 - How to build a productive schedule | The right amount of communication

Dear Laura Show - Ep 8 - H4 - How to build a productive schedule | The right amount of communication

Dear Laura Show - Ep 8 - H3 - How to build a productive schedule | The right amount of communication

Dear Laura Show - Ep 8 - H1 - How to build a productive schedule | The right amount of communication

Dear Laura Show - Ep 8 - H2 - How to build a productive schedule | The right amount of communication

Morning Huddle Motivators | What Is It And How Your Team Can Benefit From It

Dear Laura Show - Ep 7 - H4- Overdue recare and outstanding calls | Explaining balance to a patient

Dear Laura Show - Ep 7 - H1- Overdue recare and outstanding calls | Explaining balance to a patient

Dear Laura Show - Ep 7 - H2- Overdue recare and outstanding calls | Explaining balance to a patient

Dear Laura Show - Ep 7 - Overdue recare and outstanding calls | Explaining balance to a patient

Dear Laura Show - Ep 7 - H3- Overdue recare and outstanding calls | Explaining balance to a patient

Dear Laura Show - Ep 6 - Communicating with patients about insurance and financial obligations

Dear Laura Show - Ep 5 - How to offer an appointment | Scheduling for Doctor and Hygienist

Dear Laura Show - Ep 4 - Understanding insurance claims | Setting the tone for the office

Dear Laura Show - Ep 3 - Writing a good job advertisement | Excellent telephone skills

Dear Laura Show - EP 2 - What is block scheduling? | Helping patients from first call

Dear Laura Show - Ep1 - Remember your why | Exceptional service and etiquette.

Rockstar Team Training Retreats 2023!

How Patients Judge Us?

Scheduling Impacts Everyone

Dealing with Drama

Why Do Words Matter?

Achieving Goals in the Workplace

Making Great Impressions

Logo Pen - Communication Mistakes in the Dental Office